Your Solar Company Closed. Your System Is Still On the Roof.
Arizona has lost an unusual number of residential solar installers in three years. If yours is one of them, the system is still yours and it is still serviceable.
When a solar installer goes out of business, the manufacturer warranties on your panels, inverters and optimisers usually survive — but the installer’s own workmanship warranty generally does not, and somebody licensed still has to diagnose the fault and file the manufacturer claim on your behalf. That is what a warranty takeover is: a licensed contractor becomes the company that services your system.
This work is performed under Arizona ROC #344757, CR-11 — Electrical — commercial & residential. Verify it.
What survives your installer closing, and what does not
These are two different warranties and they are routinely confused, usually by whoever is trying to sell you a replacement system.
- Equipment warranties (panels, inverters, optimisers, batteries) are issued by the manufacturer and generally survive — they attach to the hardware, not the installer
- Workmanship warranties are issued by the installer. When the installer is dissolved, so is the entity that owed you that warranty
- Production or savings guarantees written by the installer usually die with it
- A manufacturer will normally only process a claim through a licensed contractor, which is why an orphaned system needs a new one
Why we can finish jobs a solar-only company cannot
Most companies servicing orphaned systems in the Valley are solar specialists. That is fine right up to the point where the diagnosis turns out to be a service panel, a busbar that fails the 120% rule, a bad tie-in or wiring that will not pass inspection — at which point they have to bring in an electrical contractor.
Blackout Electric holds the electrical licence. On an orphaned system, where the fault could genuinely be anywhere between the panel and the meter, that is the difference between one visit and three.
Installers Arizona homeowners have been stranded by
This is not a marketing framing — it is a documented run of failures, several with direct Arizona exposure. If you were sold a system by any of these, you are the customer this page is for.
- Titan Solar Power — Chandler-headquartered, ceased operations and filed Chapter 7 in June 2024
- SunPower — filed Chapter 11 in August 2024 and stopped supporting customers that September
- ADT Solar (formerly SunPro) — announced its exit from residential solar in January 2024
- Sunnova — filed Chapter 11 in June 2025
- Solcius — ceased operations in 2024
The process
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Tell us what you have
Installer name, roughly when it was installed, and what the system is or is not doing. Paperwork helps but is not required — we can identify most equipment on site.
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Diagnostic visit
Full system inspection: panels, inverters, optimisers, rapid shutdown, conductors, and the electrical service it ties into.
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Written findings
What is wrong, what is under manufacturer warranty, what is not, and what each path costs.
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Claim and repair
We file the manufacturer claim where one applies, and carry out the repair — including the electrical work, not just the solar side.
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Ongoing service
You now have a licensed contractor who knows your system, instead of a phone number that no longer connects.
Frequently asked
Is my solar warranty still valid if the installer went bankrupt?
Partly. Manufacturer warranties on the equipment normally remain in force — they are obligations of the manufacturer, not the installer. The installer’s workmanship warranty generally does not survive dissolution. We will tell you which of yours are which once we know what equipment is on the roof.
Who services SunPower panels in Arizona now?
Any qualified licensed contractor can service the hardware. What changed is that there is no longer a manufacturer-installer relationship handling it for you. We service and repair these systems and file equipment claims where the manufacturer or its successor is still honouring them.
My system is still producing — do I need to do anything?
Not urgently. It is worth one inspection to document condition, confirm your monitoring still reports, and find out what warranties you actually hold, so you are not discovering all of that during a failure in July.
Do I have to replace the whole system?
Almost never, and be careful with anyone who opens with that. Most orphaned systems need a diagnostic, a specific repair, and monitoring set back up. A full replacement is a sales answer far more often than it is an engineering one.
What if my system was leased or on a PPA?
Then the equipment is owned by the finance company, not by you, and they control who works on it. Send us the agreement and we will tell you whether we can help or whether it has to go through them.
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Tell us what is on the roof and what needs to happen. You will get a real assessment, not a sales call.