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Blackout Electric — licensed solar and electrical contractor
(480) 939-0234
Arizona · Orphaned solar

My solar company went out of business. What happens now?

The short version: your system is still yours, it is still serviceable, and most of your equipment warranties are probably still alive.

The short answer

When a solar installer dissolves, the manufacturer warranties on your panels, inverters and optimisers normally survive, because they are obligations of the manufacturer rather than of the installer. The installer’s own workmanship warranty generally does not survive, and neither do any production or savings guarantees it wrote. What you need is a licensed contractor to take the system over — diagnose faults, and file manufacturer claims on your behalf, which manufacturers will usually only process through a licensed contractor.

Which warranty is which

WarrantyIssued bySurvives the installer closing?
Panel performance & productPanel manufacturerUsually yes
Inverter / optimiserEquipment manufacturerUsually yes
BatteryBattery manufacturerUsually yes
Workmanship / installationThe installerUsually no
Production or savings guaranteeThe installerUsually no
Roof penetration warrantyInstaller or rooferDepends who wrote it

This is general guidance, not a reading of your specific paperwork. Send us what you have and we will tell you what we see in it.

Installers Arizona homeowners have been stranded by

Publicly reported closures and exits with Arizona exposure. If you were sold a system by any of these, this page is about you.

CompanyWhat happenedWhenArizona relevance
Titan Solar Power Ceased operations and filed Chapter 7 June 2024 Headquartered in Chandler, Arizona
SunPower Filed Chapter 11; stopped supporting customers that September August 2024 National, with an Arizona dealer network
ADT Solar (formerly SunPro) Announced exit from residential solar, branches closed January 2024 National, with Arizona presence
Sunnova Filed Chapter 11 June 2025 National
Solcius Ceased operations 2024 National

We are deliberately not publishing a headcount of affected Arizona homeowners. The figures in circulation for Titan alone differ by more than an order of magnitude depending on the source, and most of the larger ones appear in marketing copy rather than in filings.

Why call an electrical contractor rather than a solar company

On an orphaned system the fault could genuinely be anywhere between the panel and the meter. Most companies servicing these in the Valley are solar-only, which is fine until the diagnosis turns out to be a service panel, a busbar that fails the 120% rule, a bad tie-in or wiring that will not pass inspection — at which point they bring in someone else.

We hold a CR-11 electrical licence with commercial and residential scope. Same visit, whole job.

Questions

What people ask us

Is my solar warranty still valid if my installer went out of business?

Partly. Manufacturer warranties on panels, inverters and optimisers are obligations of the manufacturer and generally survive an installer’s bankruptcy. The installer’s own workmanship warranty is an obligation of a company that no longer exists, and generally does not.

Who do I call if my solar installer disappeared?

Any licensed contractor qualified to work on PV systems. What matters is that they can diagnose the fault, file a manufacturer claim on your behalf where one applies, and handle the electrical side if the problem turns out to be your service rather than your panels.

Do I have to replace the whole system?

Almost never. Be careful with anyone whose first answer is a full replacement — most orphaned systems need a diagnostic, one specific repair, and monitoring set back up.

My system still works. Should I do anything?

Not urgently. One inspection to document condition, confirm monitoring still reports and establish what warranties you actually hold is worth doing while nothing is broken, rather than during a failure in July.

What if my system was leased or on a PPA?

Then the equipment belongs to the finance company, not to you, and they control who is permitted to work on it. Send us the agreement and we will tell you whether we can help or whether it has to go back through them.

Can I claim on the Arizona ROC recovery fund?

The Residential Contractors’ Recovery Fund exists for homeowners with an award against a licensed residential contractor, and it has eligibility rules and time limits. It is worth asking the Registrar of Contractors directly whether your situation qualifies — that is a question for them, not for us.

Next step

Send us what you know about the system

Installer name, roughly when it was installed, and what it is or is not doing. Paperwork helps but is not required — we can identify most equipment on site.

Call (480) 939-0234 Free Estimate